Appointment Management for Athletes
This guide outlines how athletes can manage appointments, focusing on scheduling, viewing, and modifying consultations. Note that post-appointment actions, such as marking consultations as completed, are covered in a separate guide.
1. Scheduling Appointments as an Athlete
1.1 Scheduling a New Appointment
From the Dashboard or Consultation List:
Navigate to the Dashboard or Consultation List.
Click the Add New Consultation button.
Fill in Appointment Details:
Select:
Who the appointment is for (e.g., yourself or a dependent).
Organisation (if applicable).
Sport.
Clinic.
Doctor.
Choose a Consultation Date and Time.
Save and Confirm:
Review the details.
Click Save to confirm the appointment.
Both you and the doctor will receive an email notification with the appointment details.
1.2 Scheduling Through Clinic Search
Find a Clinic:
Go to the Find a Clinic page.
Use the search bar to look for a clinic by name, location, or keywords.
Select a Doctor:
Click on the clinic to view its public profile.
Choose a doctor from the listed professionals.
Click Schedule Consultation.
Complete the Process:
Enter the necessary details, as outlined in Section 1.1.
Confirm and save the appointment.
2. Viewing and Managing Appointments
Access Appointment Lists:
View all scheduled appointments from the Dashboard or Consultations List.
Filter by Status:
Use the tabs to filter appointments:
Upcoming: Appointments yet to occur.
In Consultation: Ongoing appointments.
Completed: Past appointments with payment details.
Cancelled: Appointments that were cancelled.
Take Actions:
For upcoming appointments:
Click Edit to update details.
Use the Cancel option if necessary.
Payment status for completed consultations is ready to your review.
Notifications and Key Details
Both athletes and doctors are notified via email of:
Scheduled consultations.
Modifications to appointment details.
Cancellations.
Appointment cards provide detailed information, including:
Patient and doctor names.
Contact details.
Consultation type, date, and time.
Payment status (visible to doctors but not editable).
By following this guide, athletes can efficiently schedule, view, and manage appointments, ensuring a smooth experience for both parties.
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