Frequently Asked Questions
General Questions
What is Olymedic? Olymedic is a secure digital medical passport designed to centralise and simplify the management of health records, medical compliance, and performance metrics for athletes. It serves sports federations, medical professionals, and sports clubs, offering role-based access to health data.
Who can use Olymedic?
Athletes: To manage personal health and performance data.
Sports Organisations: To monitor athlete compliance and health.
Medical Professionals: To access and update athlete medical histories and collaborate seamlessly with other stakeholders.
How does Olymedic ensure data security? Olymedic complies with GDPR, HIPAA, and other healthcare regulations, ensuring all user data is encrypted and securely stored.
For Athletes
What benefits do athletes get from using Olymedic?
Centralised access to personal medical records.
Easy booking and management of medical appointments.
Tools to monitor performance and track medical compliance.
Can I share my health data with a doctor? Yes, you can securely share specific health records with your chosen medical professional directly from the platform.
What happens if I forget to update my medical history? Notifications and reminders help ensure you keep your medical history up to date, including allergies, medications, and vaccination records.
For Sports Organisations
How does Olymedic support compliance?
Tracks athlete certifications, injuries, and medical clearances.
Allows easy management of athlete health records to meet regulatory requirements.
Can sports organisations collaborate with medical professionals through Olymedic? Yes, Olymedic facilitates partnerships between sports organisations and medical professionals, streamlining data sharing and consultations.
What subscription plans are available for sports organisations? Plans range from basic options for smaller clubs to premium packages for larger federations, with features like unlimited athlete records and custom forms. Learn more in the pricing section here.
For Medical Professionals
How can Olymedic improve my workflow as a medical professional?
Centralised access to athlete medical records for seamless consultations.
Real-time updates to health data and collaboration tools for working with sports organisations.
What features are available for managing consultations?
Appointment scheduling and management.
Use of customisable examination forms for tracking athlete health metrics.
Can I integrate my clinic’s operations into Olymedic? Yes, clinics can manage staff roles, track financial operations, and oversee consultation schedules within the platform.
Technical and Usage Questions
How do I sign up for Olymedic? Registration is simple: create an account using your email, confirm your identity through a two-factor authentication process, and set up your profile.
Can parents manage their children’s accounts? Yes, parents can create and manage child profiles, book appointments, and oversee medical data on behalf of their children.
What support is available if I experience technical issues? Our dedicated support team is available via email or live chat to assist with any platform-related queries.
Submit a ticket and we’ll get back to you as soon as possible.